Burlingame, California

Risk Management & Safety


The City has multiple Risk Management and Safety Programs.

The City-wide Safety Committee meets quarterly, with a representative from each location/department. Email safetycommittee@burlingame.org

Current members are:
  • Michael Heathcote - Chair, Corp Yard
  • Rich Holtz - Parks
  • Sonya Morison - HR
  • Mirene Benitez - City Hall Alternate
  • Rachel Norwitt - City Hall
  • Dena Gunning - Fire
  • Sidney Poland - Library
  • Nicole Houghton - Recreation
  • Robert Boll - Police
  • Kevin Dawdy - Corp Yard
The Corp Yard and the Parks Yard both have their own monthly Department Safety Committee meetings.

NEW! Good Catch! Testimonials - Incentive Give-away! COMPLETE!!!

All prizes given away!

Three of these EVERLIT Complete 72 Hours Earthquake Bug Out Bag Emergency Survival Kit for Family were given away. Emergency Kit Picture

1st WINNER! Congratulations PAUL MAILAU, for the first Good Catch! reported. An Emergency Kit is coming your way Paul! 

2nd WINNER! Congratulations CATHERINE KEYLON, for the second Good Catch! reported. An Emergency Kit is coming your way! 

3rd WINNER! Congratulations RACHEL NORWITT, for the third and final Good Catch! reported. An Emergency Kit is coming your way! 

Have you witnessed a “Good Catch”? Let your Safety Committee department representative know! And you can be featured on the Intranet, in the Good Catch! testimonial section below, like Paul, Catherine, and Rachel.

A Good Catch is recognition of an event or circumstance which had the potential to cause property damage or injury / illness, but did not occur thanks to a correction action and/or timely intervention following the reporting. Have you witnessed a “Good Catch”? Let your Safety Committee department representative know!

Good Catch!

Code Compliance Officer and Senior Risk Analyst, Rachel Norwitt spotted a Good Catch! recently.  In the planter strip outside the apartments next to City Hall there was a gaping hole in the storm drain, with twisted metal like someone forcibly removed the cover. Rachel reported it to PW and waited by it until they came to assess and secure the area so nobody fell in or hurt themselves. Good Catch! Rachel
Planning employee, Catherine Keylon was driving down California Drive when she noticed a eucalyptus tree leaning behind the donut shop by the railroad tracks. She reported the tree to City Arborist, Bob Disco, which led to scheduling a removal of that tree. Bob's team put up No Parking signs in the lot surrounding the tree and on the morning of the scheduled removal, the tree came down on its own across the parking lot and into one lane on California Drive. Catherine's keen eye and the Tree Team's immediate action prevented a potential incident that may have resulted in grave loss and injury.
Parks employee, Paul Mailau noticed that two bolts on a swing chain were loose and in danger of coming apart. He immediately, secured the play equipment to prevent others from accessing it in a compromised state. He then contacted the appropriate employee to make the repair. Paul's attentiveness and immediate action prevented a potential incident that may have resulted in injury.

Burlingame Organizational Compass

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Community Service

Community service that is responsive to and meets the needs of the public by:
  • Being dedicated to the community we serve
  • Involving and understanding our community
  • Anticipating and adapting to the changing needs of our citizens
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Ethical Organization

Ethical organization that interacts with the public and each other in an honest and professional manner by:
  • Treating people with respect and dignity
  • Taking responsibility for our decisions, statements and actions to the organization and community
  • Dealing with differences and conflicts in a professional, respectful and authentic fashion
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One Organization

One organization that fosters positive relationships and teamwork by:
  • Being part of the solution
  • Crating and maintaining constructive relationships while respecting individual contributions
  • Focusing on the issues and needs of the organization and community
  • Encouraging behavior that builds confidence and self-esteem
  • Emphasizing self-initiative, sonstant improvement and employee involvement
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Positive Leadership

Positive leadership that is nurturing and forward-thinking by:
  • Recognizing the leadership role all employees play in the community
  • Encouraging innovation and creativity
  • Leading by example
  • Being supportive, humanistic and compassionate
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